Product Safety Recall - PA-10 AC Adapter

Yamaha has learned via reports received that some of the PA-10 AC adapters, for select MG series mixers have developed cracks in the plastic housing.

PRODUCT SAFETY RECALL

Do you own this product?

MG10, MG10X, MG10XU, MG10XUF, MG12XUK.

Dates Sold: June 2021 to Jan 2024.

Why the product is recalled: Yamaha has learned via reports received that some of the AC adapters, the PA-10, for select MG series mixers have developed cracks in the plastic housing.

Hazard: Smoke and possible electric shock may occur by touching the insides of the adapter.

Action: In response to this issue Yamaha Music Australia would like to request all customers that are using the affected AC adapter to stop using it immediately and disconnect the plug from the power outlet and the MG series mixer.

Yamaha Music Australia will offer a complimentary AC adapter replacement to all customers affected. This process will be managed via an online portal with can be found here here.

Yamaha would like to sincerely apologise for any problems that this may cause.

1. PA-10 looks like this:

1.	PA-10 looks like this:

2. To make sure it is the correct adapter you can check by looking closely at the information on the main case, see image below.

2.	To make sure it is the correct adapter you can check by looking closely at the information on the main case, see image below.

3. The date code, identified by 4 digits, can be found on rear of the case on the PA-10, indicating production year and month.

3.	The date code, identified by 4 digits, can be found on rear of the case on the PA-10, indicating production year and month.

Affected adapters are those with a number range of 2126-2319. Any adapters outside of this number range are not affected.

If you have an affected AC adaptor please visit this link and we will be able to coordinate your replacement AC adaptor.

You can reach Yamaha on:

Email: mpdorders-aus@music.yamaha.com

Phone: 1800 331 130 and select option 1