VOX

Yamaha Music Australia sells VOX products through a network of Authorised Dealers and is pleased to offer the following warranty, which applies to products purchased from Authorised VOX Dealerships throughout Australia. YAMAHA suggests that you read the warranty terms and conditions thoroughly, and invite you to contact your place of purchase or Yamaha Music Australia Service Division if you have any questions regarding this warranty.

This warranty covers manufacturing defects in materials and workmanship for the duration of the product warranty and is in addition to the protection conferred by law.

Product Category Warranty Period
VOX Amplifiers 1 Year
VOX Accessories 1 Year
VOX Guitars  1 Year

What is covered?

The warranty covers all defects in materials or workmanship for the duration of the product warranty and is in addition to the protection conferred by law. Yamaha Music Australia Pty Ltd agree to repair, or at their option, to exchange free of charge any defective part in the VOX amplifier or accessory supplied herein or rectify faults which, in their opinion, are due to defective workmanship or materials, within one year from the date of purchase, provided the following conditions have been met:

- The VOX amplifier, guitar or accessory is purchased from an Authorised VOX Dealership

- Any service on your VOX amplifier or accessory is carried out by Authorised VOX Service Centres and Authorised VOX Technicians

Australian customers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

What is not covered?

- Freight and handling costs

- Items purchased from someone other than an authorised Australian VOX Dealership

- Failures that are the result of improper operations, maintenance or repair

- Failures that result from accidental damage or exposure to extremes in temperature or relative humidity

- Failures traceable to repairs or modifications performed by anyone not authorised by Yamaha Music Australia to perform such services

- Normal wear including finish, and accidental damage and abuse

- Valves are covered, however any replacement valves either installed by an Authorised VOX technician or other persons are not covered by the VOX warranty

- Tone is the subjective perception of the listener. This being the case, it cannot be guaranteed

What you must do to obtain warranty service

VOX products requiring warranty service should be returned to the place of purchase or taken to an Authorised VOX Service Centre or technician. Please provide your original purchase receipt, along with your, name, address and daytime contact details when returning good sunder this warranty. Information on how to find your nearest Authorised VOX Service Centre is available on our website.

Important notice

Please retain your original receipt or proof of purchase in a safe place as it may be required when making a claim under this warranty. We recommend you keep all the original packaging, as it provides the best protection in the event you have to transport the instrument in the future.

Notes on returning and or shipping your instrument for service

The VOX amplifier, guitar or accessory should be returned to your nearest Authorised VOX Service Centre or to the original dealer from which the purchase was made.

When shipping VOX amplifiers, guitars or accessories, great care should be taken to ensure they are packed carefully in an appropriate container to avoid damage during transport. Particular attention should be given to securing all moving or delicate parts. (YAMAHA is not liable for damage or loss by carriers)

We recommend that the following information be included with repairs

1. Your name and address

2. Original purchase receipt or proof-of-purchase from an Authorised VOX dealer

3. A description of the fault or reason for return

4. A daytime contact telephone number