Córdoba
| PRODUCTS | WARRANTY PERIOD |
|---|---|
| Cordoba Guitars | 1 year |
Standard Coverage
Córdoba warrants guitars and 30 Series ukuleles to be free from defects in materials and workmanship for three (3) years from the original purchase date.
All other Córdoba ukuleles and “Protégé by Córdoba” instruments are guaranteed to be free from defects in materials and workmanship for one (1) year from the date of original purchase.
Pickups, switches, jacks, controls, all other electronic components, tuning machines, hardware, pickguards, plated surfaces, cases and case hardware are warranted for a period of one (1) year from the date of original purchase.
Upgraded Coverage
When you purchase a HumiCase™ (humicase.com) instrument case within 7 days of purchasing your Córdoba instrument (from an authorized dealer) we will upgrade your Limited Three-Year Warranty to a Limited Lifetime Warranty. This extends coverage of defective materials and workmanship to the original owner for the life of the guitar. Pickups, switches, jacks, controls, all other electronic components, tuning machines, hardware, pickguards, plated surfaces, cases and case hardware are still warranted for a period of one (1) year from the date of original purchase. In addition, the purchase of a HumiCase™ instrument case is not a condition for the continued validity of Standard Coverage under this warranty, and ceasing to use HumiCase™ instrument case after purchase is not a condition for the continuation of Upgraded Coverage.
- Send us proof of purchase of your HumiCase™ (copy of original store receipt or store invoice with HumiCase™) when you submit your completed Warranty Registration card (cordobaguitars.com/owner-registration). You should store your guitar in the HumiCase™ when not in use and keep the humidifiers properly filled (See instructions included in the case).
- This warranty applies only to Córdoba instruments purchased and serviced within the US, Canada, and Puerto Rico. Warranties outside these countries are as defined by the authorized Córdoba Distributor for your country or region and may vary from the above in terms and/or length.
Warranty Claim Procedure
To obtain warranty assistance or service for all warranty issues for instruments located inside the United States of America, Canada, and Puerto Rico, please follow the steps below:
- Your proof of purchase or sales receipt must accompany all requests for warranty coverage, regardless of whether or not you have already registered your instrument with us.
- Contact the dealer the instrument was purchased from. The dealer will work with Yamaha Guitar Group to resolve the warranty claim.
- If it is determined that the instrument needs to be returned to the Córdoba facility, all shipping and insurance costs, including any perceived "collector" value, are the sole responsibility of the original purchaser.
- Upon arrival at the Córdoba facility, a determination will be made whether the issue is covered under the terms of the warranty.
- If the issue is covered under the terms of the warranty, it will be repaired or replaced (with an instrument of similar likeness and equal value in the event of a discontinued or obsolete item) at no cost to the original purchaser including return shipping
- If the issue is determined to be not under the terms of the warranty the claim will be denied and the product will be sent back to the customer. All shipping and insurance costs, including any perceived “collector” value, are the sole responsibility of the original purchaser.
- The decision to repair or replace is at Córdoba’s discretion.
Terms/Conditions
- This warranty applies only to the original retail purchaser when this instrument is purchased as new from an Authorized Córdoba Dealer and is subject to the limitations set forth herein.
- This warranty may not be transferred or assigned to subsequent owners.
- For a list of Authorized Dealers, please visit https://cordobaguitars.com/where-to-buy/.
- Warranties for Córdoba instruments reside in the country of purchase.
- Using strings other than normal or high-tension strings, excluding instruments using proprietary strings, shall void this warranty.
- This warranty shall be null and void if you customize or modify your instrument in any way other than by normal and customary repair.
This Warranty (including both Standard or Upgraded Coverage) Does Not Cover:
- Fret wear, saddle wear, nut wear, strings, and batteries.
- Setups, adjustments, or routine maintenance of any kind.
- Damage to finishes, cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, perspiration, body salts and acids, guitar straps, guitar stands/ hangers made from vinyl, plastic, rubber or other synthetic materials, or any other chemicals that cause damage to the instrument.
- Damage, corrosion, or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts, and acids of perspiration.
- Normal wear and tear on any part of the instrument or case, including jacks, controls, switches, plated surfaces, tuning machines, pickguards, 7 handles, latches, case hardware, etc.
- All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.
- Any instrument whose serial number is missing, altered, or tampered with in any fashion.
- Any instrument purchased from any person or entity other than an Authorized Córdoba Dealer.
- Córdoba makes no other express warranty of any kind whatsoever. To the maximum extent allowed under applicable law, the term of all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, shall not exceed the term of this warranty. Córdoba shall not be liable for any special, indirect consequential, incidental, or other similar damage suffered by the purchaser or any third party, including, without limitation, damages for loss of profits or business or damages resulting from the use or performance of the instrument, whether in contract or tort, even if Córdoba or its authorized representative has been advised of the possibility of such damages, and Córdoba shall not be liable for any expenses, claims or suits arising out of or relating to any of the foregoing.
