Audio & Visual

Yamaha Audio Visual products are designed and manufactured to high standards to ensure high quality sound and picture reproduction. To ensure you get the best from your Yamaha equipment, read the owners' manual before switching on. Should you have any questions about its operation or connection to other equipment please contact your nearest authorised Yamaha Music Australia Audio Visual dealer.

Product Category Warranty Period
A-S3000 Amplifier 10 Years
901 Soavo Series 10 Years
500/700 Series Speakers  10 Years
900 Soavo Series Speakers 5 Years
A-S1100 Amplifier and CD-S1000 CD Player 5 Years
S2100 Series and S2000 Series Amplifiers and CD Players 5 Years
CD-S3000 CD Players 5 Years
AVENTAGE Separate Components 5 Years
AVENTAGE AV Receivers, 700 & 500 Series Sub-woofers and Soavo Series Sub-Woofer  4 Years
Amplifiers, Receivers, Speaker Systems, Cassette Decks, Tuners, CD Players, Blu-ray Players, Wireless Music Systems and Micro Hi-Fi Systems 2 Years
Accessories eg: Speaker Stands, Wall Brackets, etc. 6 Months
Products used in situations other than domestic applications 1 Year

What is Covered?

The warranty covers all defects in materials or workmanship for the duration of the product warranty and is in addtion to the protection conferred by law. We will pay all labour and material costs for items covered under this warranty, provided the repairs are carried out with our approval by a Yamaha Australia Service Centre. Yamaha will, at its option, repair or replace the product covered by this warranty which becomes defective, malfunctions or otherwise fails to conform within this warranty under normal use and service during the term of this warranty, without charge for labour or materials.

However, our warranty excludes:

- Products purchased from someone other than an authorised Yamaha Music Australia Audio Visual dealer.

- Damaged caused by accident, negligence, misuse, abuse, improper operation or failure to follow instructions contained in the owner's manual.

- Speakers, that upon inspection have found to be damaged as a result of excessive power or overload.

- Damaged caused by fluctuations in the electrical current.

- Damage resulting from repair, or attempt to repair, by someone other than a Yamaha Australia Service Centre.

- Any product on which the serial number has been defaced, modified or removed.

- The replacement of parts necessitated by normal wear and tear.

- Freight and removal / installation costs.

Australian customers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

What you must do to obtain Warranty Service in Australia

Yamaha Audio Visual equipment requiring warranty service must be taken to a Yamaha Authorised Service Centre.

The warranty on this product is not applicable outside of the country of purchase.

Important notice

Keep your original receipt or proof of purchase in a safe place as it may be required when making a claim under this warranty. We recommend you keep all the original packaging, as it provides the best protection in the event you have to transport the instrument in the future.

Notes on returning and or shipping your instrument for service

If you are using a carrier to ship your equipment for service, we recommend that you contact the service centre or dealer concerned prior to shipment. Care should be taken to ensure your instrument is properly packed, in a suitable container and adequately protected to prevent damage during transport. Particular attention should be given to securing all moving or delicate parts. (Yamaha is not liable for damage or loss by your carrier)

We recommend that the following information be included with repairs

1. Your name and address

2. Original purchase receipt or proof-of-purchase from an Authorised Yamaha Commercial Audio dealer

3. A description of the fault or reason for return

4. A daytime contact telephone number