Home Audio Warranty & Product Registration

Yamaha Home Audio products are designed and manufactured to high standards to ensure high quality sound and picture reproduction. To ensure you get the best from your Yamaha equipment, read the owners' manual before switching on. Should you have any questions about its operation or connection to other equipment please contact your nearest authorised Yamaha Music Australia Audio Visual dealer.



General Home Audio Products

Yamaha Audio Visual range - speakers, AV reciever, & turntable
AV Receivers, Sound Bars & Home Theatre Systems
R-N803D Network Reciever
Stereo Components, Micro Hi-Fi, Speakers & Hi-Fi Packages
YH-E700A Headphones
Headphones & Earphones
Yamaha Wall Mount Bracket example
Accessories
Warranty Period 2 Years 2 Years 1 Year 6 Months
Register Product
Yamaha Audio Visual range - speakers, AV reciever, and turntables AV Receivers, Sound Bars & Home Theatre Systems
Warranty Period 2 Years
Register Product
R-N803D Network Reciever Stereo Components, Micro Hi-Fi, Speakers & Hi-Fi Packages
Warranty Period 2 Years
Register Product
YH-E700A Headphones Headphones & Earphones
Warranty Period 1 Year
Register Product
Yamaha Wall Mount Bracket example Accessories
Warranty Period 6 Months
Register Product
NOTE: Any products used in applications other than domestic have a 1 year warranty

Home Audio Products with Extended Warranty

GT5000 turntable
5000 Series
NS-3000 Speakers
NS-3000 Speakers
RN2000A
Premium Hi-Fi
An AVENTAGE RX-A8A unit
AVENTAGE RX-A8A & CX/MX-A5200
An AVENTAGE RX-A6A unit
10th Anniversary AVENTAGE Receivers
Warranty Period 5 Years 5 Years 4 Years 5 Years 4 Years
Extended Warranty * 10 YEARS TOTAL 10 YEARS TOTAL 5 YEARS TOTAL 10 YEARS TOTAL 5 YEARS TOTAL
Register Product
GT5000 turntable 5000 Series
Warranty Period 5 Years
Extended Warranty * 10 YEARS TOTAL
Register Product
NS-3000 Speakers NS-3000 Speakers
Warranty Period 5 Years
Extended Warranty * 10 YEARS TOTAL
Register Product
RN2000A Premium Hi-Fi
Warranty Period 4 Year
Extended Warranty * 5 YEARS TOTAL
Register Product
An AVENTAGE RX-A8A unit AVENTAGE RX-A8A & CX/MX-A5200
Warranty Period 5 Years
Extended Warranty * 10 YEARS TOTAL
Register Product
An AVENTAGE RX-A6A unit 10th Anniversary AVENTAGE Receivers
Warranty Period 4 Years
Extended Warranty * 5 YEARS TOTAL
Register Product
*To access the extended warranty simply register your product.
Discontinued Home Audio Products
PRODUCTS WARRANTY PERIOD
A-S3000 Amplifier & Soavo 700/500 Series Speakers (excluding subwoofer) 10 Years
A-S1100 Amplifier, A-S2100/S2000 Series Amplifiers, CD-S3000 CD player 5 Years
CD-S1000 CD Players 2 Years
CX-A5100, CX/MX-A5000 AVENTAGE Separate Components 5 Years
2010-2019 AVENTAGE AV Receivers & Soavo/700/500 Series Subwoofers 4 Years
Refurbished Home Audio Products
PRODUCTS WARRANTY PERIOD
S3000 Series Amplifiers, 901 Soavo, 700 Series, 500 Series Passive Speakers 5 Years
AVENTAGE Separate Component Series CX-A/MX-A, RX-A8A, CD-S3000, S2100/1100 Series Amplifiers + CD Players 2 Years, 6 Months
All other AVENTAGE AV Receivers/A-Sx200 Series Integrated Amplifiers 2 Years
Amplifiers, Receivers, SoundBars, Passive Speakers, Subwoofers, CD Players, Desktop Audio, Blu-Ray Players, Tuners 1 Year
Headphones, Earphones and products used in situations other than domestic applications 6 Months
What is Covered?

The warranty covers all defects in materials or workmanship for the duration of the product warranty and is in addtion to the protection conferred by law. We will pay all labour and material costs for items covered under this warranty, provided the repairs are carried out with our approval by a Yamaha Australia Service Centre. Yamaha will, at its option, repair or replace the product covered by this warranty which becomes defective, malfunctions or otherwise fails to conform within this warranty under normal use and service during the term of this warranty, without charge for labour or materials.

However, our warranty excludes:

  • Products purchased from someone other than an authorised Yamaha Music Australia Audio Visual dealer.
  • Damaged caused by accident, negligence, misuse, abuse, improper operation or failure to follow instructions contained in the owner's manual.
  • Speakers, that upon inspection have found to be damaged as a result of excessive power or overload.
  • Damaged caused by fluctuations in the electrical current.
  • Damage resulting from repair, or attempt to repair, by someone other than a Yamaha Australia Service Centre.
  • Any product on which the serial number has been defaced, modified or removed.
  • The replacement of parts necessitated by normal wear and tear.
  • Freight and removal / installation costs.

Australian customers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

What you must do to obtain Warranty Service in Australia

Yamaha Audio Visual equipment requiring warranty service must be taken to a Yamaha Authorised Service Centre.

The warranty on this product is not applicable outside of the country of purchase.

Important notice

Keep your original receipt or proof of purchase in a safe place as it may be required when making a claim under this warranty. We recommend you keep all the original packaging, as it provides the best protection in the event you have to transport the instrument in the future.

Notes on returning and or shipping your instrument for service

If you are using a carrier to ship your equipment for service, we recommend that you contact the service centre or dealer concerned prior to shipment. Care should be taken to ensure your instrument is properly packed, in a suitable container and adequately protected to prevent damage during transport. Particular attention should be given to securing all moving or delicate parts. (Yamaha is not liable for damage or loss by your carrier)

We recommend that the following information be included with repairs:

  1. Your name and address
  2. Original purchase receipt or proof-of-purchase from an Authorised Yamaha Commercial Audio dealer
  3. A description of the fault or reason for return
  4. A daytime contact telephone number

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