AMPEG

Yamaha Music Australia sells AMPEG products through a network of Authorised Dealers and is pleased to offer the following warranty, which applies to products purchased from Authorised AMPEG Dealerships throughout Australia. YAMAHA suggests that you read the warranty terms and conditions thoroughly, and invite you to contact your place of purchase or Yamaha Music Australia Service Division if you have any questions regarding this warranty.

Product Category Warranty Period
AMPEG Bass Combo Amplifiers 1 Years
AMPEG Bass Amplifier Heads 1 Years
AMPEG Speaker Cabinets  1 Years
AMPEG Effects Pedals  1 Years
AMPEG Accessories   1 Years

What is covered?

The warranty covers all defects in materials or workmanship for the duration of the product warranty and is in addition to the protection conferred by law. Yamaha Music Australia Pty Ltd agree to repair, or at their option, to exchange free of charge any defective part in the AMPEG amplifier, speaker cabinet or accessory supplied herein or rectify faults which, in their opinion, are due to defective workmanship or materials, within one year from the date of purchase, provided the following conditions have been met:

- The AMPEG amplifier, speaker cabinet or accessory is purchased in Australia from an Authorised AMPEG Dealership

- Any service on your AMPEG amplifier, speaker cabinet or accessory is carried out by Authorised AMPEG Service Centres and Authorised AMPEG Technicians

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

What is not covered?

- Freight and handling costs

- Items purchased from someone other than an authorised Australian AMPEG Dealership

- Failures that are the result of improper operations, maintenance or repair

- Failures that result from accidental damage or exposure to extremes in temperature or relative humidity

- Failures traceable to repairs or modifications performed by anyone not authorised by Yamaha Music Australia to perform such services

- Normal wear including finish, and accidental damage and abuse

- Original valves are covered, however. Replacement valves supplied or installed by technician/s or other person/s are not covered by this warranty

- Tone is the subjective perception of the listener. This being the case, it cannot be guaranteed

What you must do to obtain warranty service

AMPEG products requiring warranty service should be returned to the place of purchase or taken to an Authorised AMPEG Service Centre or technician. Please provide your original purchase receipt, along with your, name, address and daytime contact details when returning goods under this warranty. Information on how to find your nearest Authorised AMPEG Service Centre is available on our website.

Important notice

Please retain your original receipt or proof of purchase in a safe place as it may be required when making a claim under this warranty. We recommend you keep all the original packaging, as it provides the best protection in the event you have to transport the instrument in the future.

Notes on returning and or shipping your instrument for service

The AMPEG product should be returned to your nearest Authorised AMPEG Service Centre or to the original dealer from which the purchase was made.

When shipping AMPEG products great care should be taken to ensure they are packed carefully in an appropriate container to avoid damage during transport because shipping is at your own risk. Particular attention should be given to securing all moving or delicate parts. (It’s important to note: YAMAHA is not liable for damage or loss by carriers)

We recommend that the following information be included with repairs

1. Your name and address

2. Original purchase receipt or proof-of-purchase from an Authorised AMPEG dealer

3. A description of the fault or reason for return

4. A daytime contact telephone number