CLAVINOVA VALUE ADD PROMOTION TERMS AND CONDITIONS

Introduction

These Terms and Conditions ("Terms and Conditions") apply to the Clavinova Redemption Offer (“Promotion") which is offered by Yamaha Music Australia Pty Ltd ACN 004 259 527 (“YMA”, "we", "us", "our") to participating eligible customers.

By participating in the Promotion, you agree to these Terms and Conditions.

Promotion Period

The Promotion is valid from 1/01/2025 to 31/3/2025 ("Promotion Period"). Purchases made outside the Promotion Period are not eligible for the Promotion.

Eligibility

1. The Promotion is open to eligible customers who purchase any of the products listed in the “Eligible Product” column of the following table from an authorised YMA dealer within the Promotion Period:

   Eligible Product	Bonus Item
   CLP-825*	HPH-MT7 Heaphones
   CLP-835*	HPH-MT7 Heaphones
   CLP-845*	HPH-MT7 Heaphones
   CSP-255*	HPH-MT7 Heaphones
   CSP-275*	HPH-MT7 Heaphones
   CLP-865GP*	YH-WL500 Headphones
   CLP-875*	YH-WL500 Headphones
   CLP-885*	YH-WL500 Headphones
   CLP-895GP*	YH-WL500 Headphones
   CSP-295*	YH-WL500 Headphones
   CSP-295GP*	YH-WL500 Headphones
   CVP-701*	YH-WL500 Headphones
   CVP-905*	YH-WL500 Headphones
   CVP-909*	YH-WL500 Headphones

   *includes all colour variants

   For a list of YMA authorised dealers, please see our website: https://au.yamaha.com/en/dealers

2. The purchase price of the Eligible Product must be paid in full by the customer during the Promotion Period, and prior to a claim being submitted in the Promotion to YMA by the customer.
3. Eligible customers who purchase an Eligible Product during the Promotion Period are eligible to receive the bonus item listed next to the Eligible Product in the above table (“Bonus Item”).
4. Employees of YMA and their immediate family members are not eligible to participate in the Promotion.

Redemption Process

1. To redeem the Bonus Product, you must:
   1. purchase and pay for the Eligible Product in full during the Promotion Period;
   2. submit a Claim Redemption Form by registering your product on the Yamaha Music Australia Website (Register for Yamaha Music ID) and following the prompts. Registration must be completed by 30/4/2025;
   3. comply with these Terms and Conditions.

General Conditions

1. The Promotion is subject to availability. YMA reserves the right to substitute the Bonus Item with a similar product of equal or similar value if necessary.
2. The Promotion cannot be combined with any other offer, discount, or promotion.
3. The Bonus Item is not transferable, exchangeable, or redeemable for cash or credit.
4. Delivery of the Bonus Item will be by ordinary prepaid post and may take up to 90 days from the date of acceptance of a valid Claim Redemption Form.
5. YMA reserves its rights to determine the validity of any claim made in the Promotion at its absolute discretion.
6. Eligible customers will be notified via their nominated email address that their claim has been accepted by YMA.
7. If a customer who has received a Bonus Item returns its corresponding Eligible Product, the customer must return the Bonus Item to YMA within 30 days.
8. If a customer returns an Eligible Product after a Claim Redemption Form has been submitted, the customer must notify YMA that the Eligible Product has been returned and the customer’s right to receive the Bonus Item will be immediately forfeited.
9. The price of any Eligible Product is at the discretion of the participating authorised YMA dealer.

Limitation of Liability

1. To the extent permitted by law, YMA is not responsible for any loss or damage arising from or in connection with the Promotion, including but not limited to any technical malfunctions, delays, or failures, including but not limited to delays in delivery of a Bonus Item or in assessing any claim.
2. YMA accepts no responsibility for any late or misdirected claims.
3. Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer rights which may not be excluded, restricted or modified (by agreement or otherwise) under the Competition and Consumer Act 2010 (Cth) ("CCA") or any other applicable legislation. If the CCA or any other applicable legislation implies a condition, warranty or term into these Terms and Conditions or provides statutory guarantees in respect of goods and services supplied (if any), then YMA's liability for breach of such a condition, warranty, other term or guarantee is limited to the repair or replacement of the relevant goods or the resupply of the relevant services.

Privacy

Any personal information collected in connection with the Promotion will be handled in accordance with our Privacy Policy, which is available at [Privacy Policy].

Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.

Amendments

We reserve the right to amend these Terms at any time. Any amendments will be effective immediately upon being posted on our website.

Contact Us

For any questions or inquiries regarding the Promotion, please contact us at SalesSupport - AUS@music.yamaha.com